PS4,Uncharted-4 – Why Was Charged for PS4 Free Games?

ps4uncharted-4

I purchased Uncharted-4 Free game from PS Store on April 28th, 2020. I got billed full amount even though it's free. I don't have PS+ account. Will I get a refund? I haven't downloaded the game yet on my PS4.

Best Answer

I dont have PSpLus account.

That's the problem. Uncharted 4 is not free, it has become a PS Plus game for April 2020.

Screenshot of Uncharted 4 store page

In other words, it's free for any PS Plus subscriber that redeemed the game in April 2020, and as long as they pay for PS Plus.

At this point, the only thing you can do is contact Sony and explain your situation to them. There is no guarantee they'll give you a refund, however.

EDIT:

Due to some recent comment, I'm beginning to see the bigger picture. There's been a misunderstanding on which game is currently free.

It is not Uncharted 4, that's free, but Uncharted: The Nathan Drake Collection, which only includes the first three games.

Screenshot of Uncharted: The Nathan Drake Collection store page

Explaining the misunderstanding to Sony may improve your chances at getting a refund, but again, there is no guarantee they'll give you one.