Ps4 – PlayStation says I already have Playstation Plus but Overwatch says i don’t


I have my own PSN account which was created on my mom's PS4 (not a sub account I’m over 18) and so I recently bought my own PS4. Without PlayStation plus from my mom I went to go purchase a subscription and it says I already own it. Or when I try to buy it’s just gonna add to my mom's subscription.

I tried to get into a game (Overwatch to be exact) and it says I need to buy plus. Both my mom and I are clueless.

Best Answer

It's part of PlayStation's wacky permissions things:

  1. Because you are a sub-account to your mom, you have limitations to what you can purchase. PlayStation Plus is apparently one of those limitations. It might also be more than your mom let's the account spend per month. It might be that it's more money than your mom has on her account. There are a bunch of reason why a sub can't buy.

  2. Even though you are still covered by your mom's PlayStation Plus account as a sub, she can only have one "primary" PS4 console. So while you're playing on her console, everything should work fine, but on your new console, she does not (or at least I'm assuming she does not) have an account on it. She would need to log in you your console and declare it her primary PS4. But that means the original would no longer allow her to access PS+ content.

You're only real option is to go through the process of detaching yourself from her account and paying for PS+ yourself.