Problem and Operating System:
I bought The Elder Scrolls Online (ESO) on Steam. Everything worked fine, until a couple of days ago (maybe after the Windows 10 creators update) launching the game from Steam doesn't work anymore. Clicking the "PLAY" button in Steam just pops up a small window (for a tiny fraction of a second) saying that ESO is being started (here is a video of the problem). The usual ESO-launcher doesn't appear.
What I tried (and why it didn't work):
- Suggestion: Running Steam as administrator.
- Problem: No effect.
- Suggestion: According to this video: extracting the
Launcher
folder into thesteamapps
folder.- Problem: Identical to the commentator Dukeofwinston in the video: I don't have that
l148706xxxxx
folder in myTemp
folder.
- Problem: Identical to the commentator Dukeofwinston in the video: I don't have that
- Idea: Starting the
eso.exe
from thesteamapps\common\Zenimax Online\The Elder Scrolls Online\game\client
folder.- Problem: After typing in my account name and password a message shows up, saying that I tried to use an invalid or outdated games client. I'm then asked to close the game and to update the client with the aid of the starting program.
- Idea: Reading this post in the forum looking for ideas of EnviousStruggle and raidentenshu_ESO.
- Problem: Found no idea of EnviousStruggle. Only idea of raidentenshu_ESO I found was to run Steam in offline-mode, which didn't help (see first bullet point).
Best Answer
I found a solution:
zosSteamStarter.exe
in thesteamapps\common\Zenimax Online
folder.MSVCR100.dll
andMSVCP100.dll
files couldn't be found..dll
files (following these German instructions) I got the error message that the application couldn't be started correctly (error(0xc000007b)
).(0xc000007b)
but might have done something else beneficial.zosSteamStarter.exe
without the error(0xc000007b)
. After some installation I was shown the normal ESO-launcher, which was updated (installing/downloading several patches - some having a size of several GB).