I have just bought Civilization 5 online through Steam as they had a promotional weekend. They were quick enough to take my money but the game does not download and now they won't respond to my mails to the support desk.
Any ideas? Do I simply call my CC provider and block this?
Does anybody who went through a similar experience have a solution?
Best Answer
Sometimes deleting the ClientRegistry blob and having Steam rebuild its cache of games helps.
From the ClientRegistry.blob answer on Steam Support:
Windows XP/Vista/7
C:\Program Files\Steam
(or the Steam directory that was specified during installation).ClientRegistry.blob
and rename this file toClientRegistryOld.blob
Mac OS X
/Users/[Username]/Library/Application Support/Steam
ClientRegistry.blob
and rename this file toClientRegistryOld.blob