I was going to return a game "Player Unknowns Battle Grounds" and when I checked the playtimes it says that I have played for 9 hours. I was confused because I only played it for 10 minutes until I realized my computer wasn't meeting the requirements for the game. That's why I wanted to return it. I still proceeded to return the game hoping they will still refund it. If not I will have to ask Steam support but if anyone can tell me how to fix it, that would be great.
Steam – have gaming time in a game I haven’t played
steam
Best Answer
Sometimes, when a game does not meet the requirements of the system, it may freeze idle or minimised until you shut off your computer. It may have frozen and minimised instead of closing, which would cause an extra couple of hours on the steam timer. You may wanna contact steam support with your issue, and if they can't help you, you could always keep it for a later day when your computer is stronger.
Another thing is that in PUBG, even if your computer is terrible, you can try a few matches and get items, and win a small portion of your revenue back on the Community Market.