Torchlight 2 Reactivation

torchlight-2

Has anyone managed to successfully reactivate their copy of Torchlight 2, purchased from Runic Games' site, after changing their hardware (in my case, the motherboard)? If so, what are the steps I could take?

PS: The license reset tool is not working for me and Runic Games is not responding on the support ticket, forum and twitter account.

Best Answer

Assuming you purchased directly from the Torchlight 2 website and have your 16 character registration key on hand:

  1. Make a backup of everything in your user folder (on Win7 thats C:\Users\[userName]\My Documents\My Games\Runic Games\Torchlight 2)
  2. Wipe your TL2 install via C:\Program Files\Runic Games\Torchlight 2\uninstall.exe
  3. Reinstall TL2 via the demo provided at Torchlight 2 website
  4. Replace your user folder from the backup you had created
  5. Run TL2 and enter your registration key

If you had purchased via Steam, uninstalling a game is not immediately obvious. As such, here are instructions for uninstalling a game from Steam:

  1. Go to your Steam Library where all your games are listed at left
  2. Right click the game you want to uninstall
  3. Select Delete Local Content...
  4. Follow prompts