Unable to log into a JP server on FFXIV:ARR

final-fantasy-14

I've been trying all morning to get on FFXIV. My main character is on Durandal (a legacy JP server), but I keep getting the error "Unable to update the group JP character list" when I try to go to character selection. I can see NA/EU servers just fine, but no JP servers. The realm status shows them all as being online.

Anyone know what the issue here is or how to fix it? Rebooting and multiple login/outs haven't helped.

Best Answer

Try again later is the only thing to do. I realize that this question was asked when login issues were rampant. Now they are pretty rare, and usually restarting the client will fix the issue if there isn't currently ongoing maintenance. Nothing you can do about the issue other than exit the client and try again.