My Wii U is behaving like the one in this video:
I have no idea why it's behaving that way, I have kept my Wii U in great condition since I bought it 2 years ago, and I have never had any problems with previous consoles. I have never dropped my Wii U and I always handle with care, which is my I'm really confused and I'm freaking out as to how it broke.
Any disk that I put in (Wii U or Wii), will be spit out from the Wii U (as seen in the video). However, my Wii U still works: the Wii U I bought came with Super Mario 3D World downloaded onto it, and I can play that game perfectly fine, so I have reason to believe it has something to do with disk drive in. My warranty expired (because it's been 2 years), and I wouldn't like to spend $120 to fix it, I'd like to find some cheaper alternative. Is it possible to fix it by opening it up? If so, what should I be looking for Also, if this isn't the place to ask this, what's a better site I can ask this question?
UPDATE: This is what I have tried. I tried a "cleaning disk", but my Wii U just spit out the disk like in the video. I opened up the disk drive and I didn't see anything abnormal (no dust in the disk drive, no small items lodged in), and I noticed whenever I put in any disk that the disk doesn't spin, again I have no idea why this happens. Right now I'm trying the reformatting method, and if that fails well the only thing to do is buy a new disk drive.
UPDATE 2: None of the proposed solutions worked, so I guess I'm going to replace the disk drive.
Best Answer
Before you go and open up the Wii U or send it in for repairs, it might be worth trying a cleaning CD, as described here.
Based on the information given there, it looks like any CD-R will work as a cleaning disc. The Wii U will then clean out its disc drive, so if the problem here is a dirty disc drive, this should fix it.
If that fails to fix your issue, it might be worth opening up your Wii U and replacing the disc drive (assuming you are comfortable doing this, as I've botched some hardware operations in the past, myself). You can get a replacement disc drive from sites like Amazon (I found a listing for less than $30).
However, this also may not work.
Unfortunately, your best bet to get your Wii U fixed is to send it into Nintendo for repairs. I realize this is less than desirable, as you're no longer covered under warranty.
My personal recommendation would be definitely try out a cleaning disc, just to make sure the fix isn't super simple, then send it in for repairs if that doesn't work. I'm a bit wary on self-service, because according to Nintendo support, if you try to fix your Wii U yourself and are unsuccessful, they will not repair it for you.
Thus, unless you're really sure that you will be able to fix it yourself, I wouldn't risk it.