World of Warcraft – What Is the Term ‘Utility’ in Class Context?

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I was reading a guide online and one of the pro's for a class said that it has "excellent utility".

What does 'utility' refer to in this case? What kind of traits would a class with 'excellent utility' have?

Overall, what does the term 'Utility' refer to in World of Warcraft?

Best Answer

Utility refers to non-combat abilities, such as a mage being able to create portals and food, a warlock being able to summon raid members, and many classes being able to crowd control and provide raidwide buffs.