I have three accounts on my XBox (now it's two). The problem is the main account that I use is not the one that was made first, so when I go to download "Mature" demos it says that "this account is not permitted to download content with this rating". I can download stuff that is rated "Teen".
I have already gone to the settings and changed it to "Adult" but it still gives me the error. I have even deleted the account that was made first and it still won't allow me to.
How do I make my account able to download "Mature"-rated games?
Best Answer
If you are over 18 and want to promote your account to an adult account, read the support article on how to promote an Xbox LIVE child account to an adult account
This only works if your age according to the date of birth entered when the account was first created is over 18 (or whatever the legal adult age is where you live). If you entered the wrong date of birth, you have to create a new account.