Xbox – Kids cannot access gold content with Xbox Live Gold Sharing

xbox-livexbox-one

We have an Xbox One, and an Xbox Live Gold membership, which is tied to my account. My two kids have separate Microsoft accounts that they sign in to when they play on the Xbox, at least for most games.

Although I have my Xbox set as the Home Xbox, the Gold does not appear to be sharing with the other accounts. Specifically, they cannot access any area of Destiny that requires XLG, and they have to sign in as me to play PvZ: Garden Warfare at all.

Is there something else I have to do to share the XLG with the other accounts on the console? If not, what did I do wrong, and how do I fix it?

Best Answer

As we found out in the comment discussion, the parental settings on your Xbox were blocking the Xbox Live features of Destiny. Once you changed this to a less-restrictive setting, their profiles were able to load Destiny.

Specifically, from the adult account (prior to Nov 12, 2015 update):

  1. Go to Settings
  2. Choose the child account to change (far right)
  3. Change setting from "Child" to "Teen" (or "Adult")
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