Xbox – no option to play disc on xbox one

xbox-one

I bought a used Xbox One, reset it and made a new account. I put a brand new game in "Ark Survival" but there was no option anywhere on the Xbox to play it. With or with out the game in the Xbox there is no option to play a disc or to insert a disc. Everything works very well, and as it should but I can not find this option. Will this force me to download the game from the app store and pay for it again?(didn't buy the first game from store, it is on a disc) No activation code came with the game so that is not an option to download that way.

Best Answer

The problem might come from disabling "Automatic updates" during console setup. Despite the Xbox running a lengthy update during installation, there were still two Microsoft Store updates that I found while troubleshooting this problem. Install both updates and game discs should automatically detect after insertion.

This problem doesn't seems unintuitive because there's an option for "Automatically play disc when inserted".