XBox One Green Screen of Death

xbox-one

Just got my XBOX One today (the first day it's available) and can't get past the green boot screen. Has anyone else had this problem and figured out how to get past it? Hold times for Microsoft Support are ridiculous right now, so I can't get through.

Best Answer

This turned out to be an issue with the initial download and install of the updates for XBox live. I finally was able to get through to MS support and the person was very helpful. Here's a links they directed me to and they helped walk me through the process.

http://support.xbox.com/en-US/xbox-one/system/offline-system-update-diagnostic-tool

Here's something on the xbox forum about the issue as well:

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4269/t/1630236.aspx

After walking through the steps, everything is working great now. Initial role-outs are often glitchy. Just the price you pay for being an early adopter.