Xbox – Red Dead Redemption region lock

backwards compatibilityred-dead-redemptionxbox-one

At last the game became backward compatible and I wanted to buy it. I was trying to buy it on Xbox.com but MS response was something like: Sorry, we can't complete the action right now. After that I went to amazon and bought the digital prepaid code there. When trying to redeem the code the error occurs:

Something went wrong
Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.
Xbos-0x80150017
dd38c006-bf1d-4f2b-91df-d076abd15f10

Is the game region locked?! Can I play it somehow if I already have the code?

Best Answer

Red Dead Redemption is not region locked, as detailed in this Rockstar region-compatibility support page.

One of the reasons you may have initially encountered issues purchasing the game the other week, is that there was a server-side issue preventing people from purchasing Red Dead Redemption around the time you posted this question.

As for your inability to redeem the code you bought on Amazon, that may be a different story. The error code you received (0x80150017) brings up the following description on the Xbox support site:

Error 80150017 occurs when trying to download content on your Xbox 360

You see the following error code and message when you try to download content on your Xbox 360 console:

"Sorry, something went wrong. This isn't available for your region, or the file is corrupted, or we don't recognize the format. Find more info by looking up status code 80150017 at www.xbox.com/errorhelp"

This may mean one of the following:

  • The content you’re trying to purchase is not available in your region.
  • Your billing country or region is different from your physical location.

Since we know that the content you're attempting to redeem/purchase is available in your region (as it's not region-locked), the error code shouldn't be related to the first potential reason they list. Based on the second reason they list, the error likely means that the region of the Xbox.com site you're redeeming the code on doesn't match that of your console, or that your Xbox account region doesn't match your console's physical location.

If you make sure all of the regions match up, and you're still getting the error, I'm not sure that I (or anyone else on Arqade) will be able to help you further -- you'll need to talk to an official Xbox support representative.