[RPG] How to do when every PC has really low charisma (and it bothers me)

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I am currently working on a PnP which is a mixture of Traveller, DnD and some of my own game mechanics.
The attributes of PCs are pretty much the same as in DnD, and I also decided to have players roll their attributes during character creation.
Now all of them have very low charisma, and two of my three players have strong warrior-type characters.

Problem is: The first game is set on a public space station. They're supposed to find a kidnapped woman without raising the kidnapper's suspicion.
If only one of them has the necessary intelligence score to get anything done without fighting…I really don't want this to turn into a murderhobo adventure.

So, what do you people think I should do?

Since one of the two warrior PCs isn't finished, I thought about asking them to re-roll. But I don't want to force them to change their PC.

The other two PCs are pretty much finished, so I also don't want to force them to change anything about their characters.

Should I rather just simplify all charisma checks to make sure that they at least have a chance to get something done this way? Or should I stop working on any dialogues and intriguing character relationships and just plan out several fights that will lead them to completing their mission?

(Sorry if my grammar or choice of words might be off, English isn't my native language.)

EDIT: Charisma is basically the main modifier for pretty much all social skills. So if you want to haggle, you need high Charisma and Perception, but if you want to calm someone down, you just need high Charisma and so on. Without it social interactions are still possible, it's just very hard to convince someone of doing something for you.

Best Answer

Explain the problem to your players

You can certainly ask a player if they would be willing to redesign their character. If you explain that there is a missing skill-set from the party thy might even prefer to change their character because it can be fun to fulfill a unique party roll.

If you prefer not to have them re-make their character there are several other ways you can try to make the game playable in a style you are comfortable with:

Allow alternative skills for intimidation/persuasion

You can communicate to the players that you are open to using alternative stats for skill checks in appropriate situations. If they want information out of someone you could make clear that you might be willing to allow a STR + Intimidation check if they try to intimidate through a feat of strength.

Provide other ways to investigate

Another option would be to allow for clue gathering from Wisdom (Insight/Perception), and Dexterity (Slight of Hand to lift clues from someone's purse). You can try to arrange for opportunities for their strengths in other Stats to partially compensate for weakness in Charisma. For example you can try to arrange for more charismatic NPCs to be willing to assist the party in exchange for certain services rather than by being persuaded or tricked.

Communicate game-style norms and expectations

Lastly it will likely be important to communicate with your players what you expect the style of the game to be like. They can have a bunch unintelligent, uncharismatic characters but they can also choose to interpret how those weaknesses are expressed. Being uncharismatic does not equal being wildly violent. If a character tries to use force inappropriately to solve a problem you can enforce consequences. Alternatively if they find a way to succeed despite their weakness you can reward them. The challenge of finding ways to work around their characters' weaknesses can make the game enjoyable just as much as the satisfaction of playing to their strengths.

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