How to create the Account sharing rule to customer portal user.
I give Default Access for 1.Account is "Private"
2. Contact is "Control by Parent"
- I create the Account sharing rule rule type is Based on criteria.
- Select the users to share with Public Groups to "All Customer Portal Users"
- Select the level of access for the users *Default Account, Contract and Asset Access" Read/Write.
But still I am do not get the Account records for Customer portal user. I don't want portal user see the contacta, so I give the minimum access to the account.
How to solve the sharing rule issue?
Best Answer
High volume customer portal users do not have access to the sharing model. They cannot be added to groups or sharing roles. From the documentation:
https://help.salesforce.com/apex/HTViewHelpDoc?id=customer_portal_manage_users.htm&language=en#CPsharingrules