I'm new around here, and have been tasked with doing some configuration on our new SF Lightning deployment prior to rolling it out to our other users.
I have a few questions the need answers, but this is hopefully an easy on to get started with.
From the Leads List view (Table), how can I Delete (or preferably mass delete by selecting more than one item), via a button in the top section?
I went to Setup > Object Mgr > Lead > Search Layout > List View but Delete / MassDelete is not an option in the Standard buttons.
Can someone please help me figure this out?
Best Answer
"Accept" only appears on list views that filter by a specific Queue, and only for those users that would be able to accept the lead. Notably, this means that Recently Viewed, etc won't have this button. The related Knowledge Article states:
You might need to use the drop down to see the Accept button:
"Mass Delete" is not a standard feature in Salesforce. You would need to write a custom list action. Here's one that I found just with a quick search on the Internet (not my blog/post/code). You can find others out there too, lots of people have done this.