In our production organization, we can access the following page either through a related list on the User object (Manage Licenses) or through a link in Installed Packages next to the package.
We have a full copy sandbox and want to give a new user (a user we create in the sandbox) a license for an installed package (our managed package) as we do not want them logging in as an admin.
However, neither the related list nor the link are present in the sandbox. Do licenses need to be assigned in Production and then refresh the sandbox?
Best Answer
When a sandbox is created from an org with an active managed package license the sandbox will act as if it had a site license. The net effect of this is that all users in the org are automatically and always licensed without having to manage licensing per-user.
I don't know if this behavior is documented but I've seen it time and time again while working for ISVs.