I have enabled the "Contact Role" related list on both Opportunities and Cases.
When I add a contact, and specify a role for an Opportunity, the corresponding related list on the Contact's record (Opportunities related list) links nicely back to the Opportunity.
This does not happen for Cases. That is, when I add a contact, and specify a role for a Case, the corresponding related list on the Contact's record (Cases related list) does not link back to the Case.
Can Cases associated with Contacts via Contact Roles display on the Cases related list on the Contact record?
Best Answer
The only way I can think of to do this is to use Visualforce and to roll your own related list. Not what you want to hear, I bet.