[SalesForce] Can we not delete milstones in an entitlement process in salesforce

I have a 5 milestones in my entitlement process. Now I want to change the order of one of those and need to delete 1 milestone. Unfortunately it looks to me that salesforce doesn't provide delete option for the milestone ?

How to achieve above requirement ?

Best Answer

You need to clone the Entitlement Process and then delete 1 milestone and then use this new Entitlement Process to an Entitlement Record.

If records already exist on Entitlement Process or Milestones then that cannot be deleted.

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