Under Administration Setup – Security Controls – Single Sign-On Settings, I need to turn off Federated Single Sign-On Using SAML. However, whenever I disable the SAML Enabled checkbox and click [Save], I get the following error:
Error: Your organization or community is currently using SAML as an authentication method, so you can’t disable it.
Under Domain Management – My Domain, I've changed the Authentication Service setting to Login Page. Yet I keep getting the above error. How do I completely disable SAML for this Sandbox?
Best Answer
If you are unable to delete SAML Single Sign-On Settings in Salesforce, check the below before deleting it.
Go to Domain Management --> My Domain. Check whether the SAML Settings is disabled in "Authentication Configuration" section. If not, please disable it.
Please check the Portal Login and Registration Settings and Community Login and Registration Settings and do the same.