I've created a journey in salesforce marketing cloud to send a set of emails. This journey is currently active & running.
I want to do some changes in existing content of one of the email (for example I want to change url of CTA button).
- If I go to content builder & change content of that email. Will it reflect in ongoing journey?
or - I need to stop existing journey and create a new version with updated email content.
Which one will work?
Best Answer
You don't need to stop the journey in that case. Each email activity in Journey Builder creates a triggered email interaction in the background, that you can publish the changes to.
There are two ways to do this:
Option 1 (Source: SFMC Documentation: Update an Email in a Running Journey):
Option 2: