[SalesForce] Chatter Direct Messages in a SFDC Community

Chatter messages are one of the handy little features within Chatter. I'm often in a conversation in chatter with somebody when I need to make a private comment to them and don't want to go back to email or someplace outside of the system.

This is what SFDC Internal Chatter looks like for me: enter image description here

Here is what Chatter looks like the community:
enter image description here

I can don't see any limitations in the chatter settings or in the community profiles. So I don't see why it isn't there.

Is that a feature that is not permitted in a community?

Any thoughts would be much appreciated!

Best Answer

Private (Direct) Messages in Chatter Communities is not a feature yet. Here is an idea you can vote on for that feature: https://success.salesforce.com/ideaView?id=08730000000kry4AAA.

Update: This feature is available as of the Spring 14 release.

  1. From Setup, click Customize > Communities > Manage Communities, then click Edit next to the community name.
  2. Click Miscellaneous.
  3. Change the desired settings.
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