[SalesForce] Force.com IDE unable to ‘Refresh from Server’ or ‘Save to Server’ and see updates from remote or local

I'm trying to cleanup our reports and am wanting to add a folder and drop all the unused reports in it for our execs to review. Thought it would save some time by utilizing force.com IDE and testing the process in our sandbox. So far, I am unable to get my downloaded metadata/ project to sync updates to or from the server. Does anyone know of similar issues and or workarounds?

Best Answer

Are you getting some kind of error? Does it just hang indefinitely? Hard to say without more details so just check these hints in no particular order:

  1. There's a limit of max 5,000 items obtained in one retrieve / deploy session. If you suspect there are tons of reports in one of folders you're refreshing you'll have to somehow split it up. You can check the count of items in each folder with a query, for example 

    SELECT Count(Id), OwnerId
FROM Report
GROUP BY ROLLUP(OwnerId)

    (there will be 3 types of Ids - your own User Id to indicate "my personal custom reports", real folders' Ids and the Organization id to mark "unfiled public reports")

  2. Eclipse is known to throw weird errors, for example Unable to refresh src from server using force.com IDE For me it happens after I create new project (it's created OK but can't retrieve any files). I need to close it, open up (sometimes with "run as administrator") and then it works OK... but this might be a "cargo cult" and indeed tips like swith workspace might be the simple solutions.

  3. If it hangs on "Add/Remove Metadata components" you might decide to edit your package.xml by hand (it's not rocket science), maybe even create subfolders of the "reports" directory and refresh only them by right-clicking directly instead of on whole "src". Sample section might look like that

    <types>
    <members>Operations_Reports</members>
    <members>Operations_Reports/Order_Count</members>
    <members>Operations_Reports/Commitment_Pie_Chart</members>
    <members>IT_Reports</members>
    <members>IT_Reports/Open_IT_Cases</members>
    <name>Report</name>
</types>

  4. If you're retrieving data and Eclipse seems to be hanging - does the [workspace]/.metadata/.log file contain anything useful? If you're deploying - monitor deployments in the Setup?

  5. Running Eclipse with more memory? Disabling plugins / features you don't use at the moment (Maven tasks for example). Suppress antivirus for a while?
  6. Maybe you're doing it wrong ;) Examine the Report table, especially LastRunDate column... you should be safe notifying users that you'll delete anything that was not touched in 1+ year (well, check if anybody has some reports he accesses only near the year's end ;)), wait a bit and delete right away without moving them around? This table does not support delete operations so you'd be either looking at destructive deployment, tons of manual clicking or a cheat like accessing https://eu1.salesforce.com/{reportId}?delrep=1
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