[SalesForce] Get IDs of checked/ticked records, from list view, in Customer Portal

My custom button works in normal Salesforce UI, but not working in Customer Portal.

OnClick JavaScript:

var contactIds = {!GETRECORDIDS($ObjectType.Contact)}; 
if (contactIds.length != 2) { 
    alert("Exactly 2 Contact records are to be selected"); 
} else { 
    alert("Okay"); 
}

Why is this only working in Salesforce UI and not in Customer Portal? On clicking the custom button, how to get IDs of checked/ticked records, from list view, in Customer Portal?

Best Answer

The list view which is presented in the native platform UI is a lot more sophisticated than the one presented in the Customer Portal. Your JavaScript is not the problem, nor is the getRecordIds function. This is a limitation of the feature in the portal itself.

When navigating between pages of a list view in the customer portal, the page does not retain the state of the selections on previous pages.

The difference in functionality can clearly be seen through the 'selected records' indication in the footer of a native list view counting the number of items selected per page. The portal provides no such information, because it is non-existent (as of Winter '13). The less enhanced functionality can also be seen by the exhibited behavior of losing prior selections when navigating between pages of the list view in the portal.

Related Solutions

[SalesForce] List View Custom Button to Collect Values of Selected Records

You can start with something like this:

var parentForm = this;
while(parentForm.nodeName.toLowerCase() != 'form'){
    parentForm = parentForm.parentNode;
}

// we have the form, the table is in 2nd div inside it
var table = parentForm.lastChild.getElementsByTagName('table')[0].getElementsByTagName('tbody')[0];
var rows = table.getElementsByTagName('tr');

//alert(rows.length); // this contains only visible rows (5 by default)!

// first row we can skip, it's a header row really.
var columnindex = 1;
var values = [];

for(var i = 1; i < rows.length; ++i){
    var row = rows[i];
    if(row.firstChild.firstChild.checked){
        var value = row.getElementsByTagName('td')[columnindex].innerHTML;
        values.push(value);
    }
}

if(values.length > 0){
    alert(values.join("\r\n"));
} else {
    alert('nothing was selected');
}

It's essentially screenscraping though and very limited:

If related list has 5+ items but user's preference is to display only 5 - bad luck.
It has hardcoded column index so you must be very careful if you'll ever edit the related list (or expand the code so it checks the header row)
Did I mention it's screenscraping?

[SalesForce] Javascript custom button throwing error – Undefined is not a function

Map.prototype.set is not completely implemented as a technology in Javascript today. You can read about this in this article about it in MDN.

If you were implementing this as a JS app, you'd probably use a polyfill or a framework to take up the slack between using this and what your browser can support.

In the mean time, the notation you've settled on will work just fine:

fieldNameToIdMap[fieldName]=fieldId

Best Answer

Related Solutions

[SalesForce] List View Custom Button to Collect Values of Selected Records

[SalesForce] Javascript custom button throwing error – Undefined is not a function

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