I have a journey in Marketing Cloud which runs on the Opportunity records in Salesforce. Whenever an email is sent out of the journey record an "Individual Email Result" record (email tracking record) is created on the associated Contact in Salesforce and not on the Opportunity record.
I am looking for a way where the email tracking record (Individual Email Result) can be directly associated or shown in the related list of the Opportunity in Salesforce.
Best Answer
This is similar to my question here: How do you automatically assign an Salesforce Campaign to a Salesforce send within SFMC?
You'll need to send on the Opportunity record to be able to see the Individual Email Result on the Opportunity object related list.
Alternatively, you can manually relate the Individual Email Result to the Opportunity.