[SalesForce] How to make Lead Status field read-only in a profile

I'm trying to set up a profile that can only change the Owner on a Lead, nothing else.

Mostly it works, except for three fields: Name, Lead Status and Company:

  • Field-level security won't let me set these to read-only (settings are not editable)
  • Can't make them read-only in page layout either (options are greyed out, with 'Required' checked and 'Read-only' unchecked)

In the Field Accessibility page the fields show as Editable with the explanation 'Field is editable because of page layout'.

Is there any way short of validation rules to make these fields not editable for a given profile?

Best Answer

I know you said no validation rules in your question, but based on your comments it seems like it's more of the aesthetics that's keeping you away from them. From personal experience, as long as you have a good error explanation that doesn't leave users confused, they have no problem with validation rules. In case you decide to go this route, here's a rule that may work for you.

AND($Profile.Name = 'Read-Only Profile', ISCHANGED(Lead_Status))

Error Message: Lead Status is a read-only field for users with the profile 'Read-Only Profile'

Hope this helps if you decide to use this.

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