[SalesForce] How to pass in Web to Lead Form value into Lead Picklist

I am trying to pass in a specific Picklist value that would be the default value for any Lead records created via the Web-to-Lead HTML form (integrated into WordPress directly, no plugin used).

The Lead field is the default field "Lead Source" and this is the code I am trying to use in the servelet head:

<input type=hidden id="LeadSource" name="lead_source" value="Web-to-Lead">

The Bottom post at this Salesforce Forum link seems to suggest that I would need to find the multi-char string Id of the field but when I dig into setup, it does not appear that fields are assigned that kind of Id (e.g. 00QU000000a9cEl)

However, my Web-to-Lead form tests pass in all the correct values, except the value I am trying to pass in.

Why is this value failing to pass into the Lead Source picklist field?

Best Answer

As I recall the wordpress salesforce plugin was messing up the Org Id, so that contributed to this specific issue, but aside from that, the correct field input to use is the field 'id' as defined in the generated HTML from salesforce in this snippet:

id="LeadSource"

When clicking on the field's 'Edit' link in Salesforce Admin/Setup, the field's id is included in the url string, but that id is only necessary for custom fields and is provided in the generated HTML from Salesforce anyway.

Related Solutions

[SalesForce] Why do some leads have a ‘lead source’ value which is not in the picklist

Lead Source is a standard picklist field. It contains values that describe where a lead was obtained from in a general manner, such as from the web, from an email, etc. This list is customizable by administrators.

However, Salesforce allows you to capture any value you want in some cases. For example, a Web to Lead form on a website can insert any value it likes, so long as it doesn't exceed the maximum value length, even if the value doesn't exist in the picklist.

Also, when performing imports from other systems, either through a CSV file, a third-party lead service, or API-based software, such as the Data Loader or Relation Junction, they can generally inject any value they would like without regards to your available options.

It's also possible to delete a value from the list without altering existing values, so the value could have been legitimate in the past, but is now defunct. You can always use the Replace function on the field to mass replace all records that contain a certain value (e.g. Website), with another, currently legal value.

Note that once the lead has been edited to a legal value, you won't be able to use the UI to set it back to the invalid value, as it will disappear from the list.

[SalesForce] Default Lead Source (or any standard hidden field) on Web-to-Lead form

Try this:

<input type="hidden" id="lead_source" name="lead_source" value="Web" />

The easiest way to figure it out is to add the field in the web-to-lead form creator and then find the name and id.

Best Answer

Related Solutions

[SalesForce] Why do some leads have a ‘lead source’ value which is not in the picklist

[SalesForce] Default Lead Source (or any standard hidden field) on Web-to-Lead form

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