I have integrated Sales & Marketing Clouds using v5 connector. I am able to fetch reports/leads/contacts from SC to MC and using Journey Builder in MC to send emails, Once the email has sent, the tracking data is not appearing at Sales Cloud.
If I use Automation Studio then Tracking Data populates at SC.
Any help would be highly appreciated.
Thanks
Best Answer
Journey Builder sends cannot be currently captured in SalesCloud because Journey builder cannot include Salesforce data extensions as their event source (even if SFDC ID is used as the Subscriber Key). The product team at Marketing Cloud, I believe, is working on facilitating this in the next release with Data Stream features.