[SalesForce] How to undelete a record

I have accidentally deleted a support ticket within the salesforce support page.

There is a message saying I can recover it from the recycle bin, however I am unable to find it.

The record you attempted to access has been deleted. The user who deleted this record may be able to recover it from the Recycle Bin. Deleted data is stored in the Recycle Bin for 15 days.

The salesforce administrator is not available for several days. Can anyone point me to where the Recycle Bin is located?

Best Answer

typically your recycle bin link (by default) lives towards the bottom of your left hand side bar. But it is entirely likely this may have been customised away in many cases. I thought it would be worth noting as a potential answer to some people though.

Recycle bin location

Related Solutions

[SalesForce] Default the “Send Notification Email” Checkbox to Checked

Try this out:

<script type="text/javascript">
window.onload = function ()
{
if (window.location.href.indexOf('/500') != -1 && document.getElementById('sendMail'))
{
    document.getElementById("sendMail").checked = true;
    var ele = document.getElementById("newOwn_mlktp");
    ele.addEventListener("change", checkSendEmail, false);
}
};

function checkSendEmail()
{

document.getElementById("sendMail").checked = true;

}
</script>

[SalesForce] How to set closeDate of a Case record in the test Method

You should be able to do this, and set other system date fields, using JSON.deserialize(). For example (setting CreatedDate):

@isTest 
private class CaseTest{ 
static testmethod void testLoadData(){ 
String caseJSON = '{"attributes":{"type":"CasSe","url":"/services/data/v25.0/sobjects/Case/500E0000002nH2fIAE"},"Id":"500E0000002nH2fIAE","Status":"Open","CreatedDate":"2012-10-04T17:54:26.000+0000"}'; 
Case c = (Case) JSON.deserialize(caseJSON, Case.class ); 
System.debug('Test case:' + c.createdDate); 
System.debug('Test caseId:' + c.Id); 
System.debug('Test caseStatus:' + c.status); 

Case c1 = new Case(); 
c1.Id = c.Id; 
c1.status = 'New'; 
update c1; 

System.debug('Test caseStatus1:' + c1.status); 

} 
}

Above example and further detail here: https://help.salesforce.com/apex/HTViewSolution?id=000181873&language=en_US

Best Answer

Related Solutions

[SalesForce] Default the “Send Notification Email” Checkbox to Checked

[SalesForce] How to set closeDate of a Case record in the test Method

Related Topic