I am a new Salesforce Marketing Cloud user and trying to explore Salesforce Data extensions.
I have got access to client's Marketing Cloud instance, but for some reason, I am not able to view "Import" option under interactions in Email studio. I have already configured the Marketing Cloud connect in Salesforce and also setup the Salesforce Integration in Marketing Cloud.
Am I missing some configuration in Marketing Cloud?
TIA
Best Answer
@Salesforcesmarty It sounds like either you do not have permission to create/view Import Activities, are assigned to a role where the permission is denied or the Business Unit you're working in has been denied this permission.
If you can access the "Admin -> My Users" section of Email Studio and then view the roles and permissions assigned to you for the Business Unit concerned, this may help you to resolve the issue:
For more information on managing users, please see online help here:
http://help.marketingcloud.com/en/documentation/marketing_cloud/administration/users/
For more details around permissions and roles within Marketing Cloud, the section of help that'll likely be of interest is here:
http://help.marketingcloud.com/en/documentation/marketing_cloud/smc_roles/