I have a requirement where I want to show IsBounced field on Email message layout which display target email id is valid or not.
FLS is visible to all profiles but field is not visible to anyone.
Thanks in advance.
I have a requirement where I want to show IsBounced field on Email message layout which display target email id is valid or not.
FLS is visible to all profiles but field is not visible to anyone.
Thanks in advance.
Best Answer
To display email bounce information in the activity timeline, Enhanced Email must be enabled.
NOTE:- The activity timeline doesn’t show the bounce warning for list emails.
The fields Email Bounced Date and Email Bounced Reason appear in the contact, lead, and person account list views.
Use the Email Bounced Reason field in list views to find bounced contacts; leads, and person account. Also use it in reports to filter contacts, leads, and person accounts; and in workflows to create workflow rules based on bounce status.
If the field isn’t empty, the contact, lead, or person account has bounced.
USER PERMISSIONS NEEDED
Reference:-