[SalesForce] Jenkins + Force.com Migration Tool – REQUEST_RUNNING_TOO_LONG

I am currently receiving a REQUEST_RUNNING_TOO_LONG error when using the Force.com Mirgration Tool and Ant with Jenkins. I've read quite a few posts about this error and understand that this is generally due to long running requests such as non-selective SOQL queries, bad practice like SOQL in for loops, and other various items that could cause tests/code to go over the CPU governor limits.

My current setup is as follows:

  1. Using Intellij IDEA Ultimate with the Illuminated Cloud Force.com Plugin to complete development work in a Developer sandbox.

  2. Pushing commits, when ready to a Git feature branch

  3. When the feature is ready, merging the appropriate commits to the QA branch

  4. Jenkins is watching the QA branch for commits and when one comes in it fires off a job to push the metadata to the QA Developer Pro sandbox

  5. The Jenkins job first connects to Git to pull the last commit which works great. It then dynamically builds the Package.xml file via a Bash script, also working great. Finally, Jenkins is calling Ant and the Force.com Migration Tool to push the metadata, which fails.


<?xml version="1.0" encoding="UTF-8"?>
<project xmlns:sf="antlib:com.salesforce" default="sf" basedir=".">
  <target name="Build">
    <echo>Continuous Integration Build</echo>
    <property file="build.QA.properties"/>
    <property environment="env" />
    <antcall target="${build.cmd}" />
  <target name="DeployAndCheckOnly">
   <echo>Deploy Code CheckOnly in Org with username: ${sf.username}</echo>
    <sf:deploy username="${sf.username}" password="${sf.password}" serverurl="${sf.serverurl}" deployRoot="C:\Program Files (x86)\Jenkins\jobs\QA Git Branch to QA Salesforce Org\workspace" logType="Detail" checkOnly="${sf.checkOnly}" />
  <target name="DeployAndRunAllTests">
    <echo>Deploy and RunAllTests in Org with username: ${sf.username}</echo>
    <sf:deploy username="${sf.username}" password="${sf.password}" serverurl="${sf.serverurl}" deployRoot="C:\Program Files (x86)\Jenkins\jobs\QA Git Branch to QA Salesforce Org\workspace" logType="Detail" runallTests="${sf.runallTests}"/>


## build.properties
sf.username = myname@mydomain.com.qa
sf.password = supersecretpassword
sf.serverurl = https://test.salesforce.com

## settings to change in branch properties
## copy the build.master.properties to build.[branch].properties
sf.runallTests = false
sf.checkOnly = true
build.cmd = DeployAndCheckOnly


<?xml version="1.0" encoding="UTF-8"?>
<Package xmlns="http://soap.sforce.com/2006/04/metadata">

Resulting messages from Jenkins:

[Slaesforce Build Files] $ cmd.exe /C '"ant.bat -file build.xml "-DC=Program Files (x86)JenkinsSlaesforce Build Filesbuild.QA.properties" Build && exit %%ERRORLEVEL%%"'
Buildfile: C:\Program Files (x86)\Jenkins\Slaesforce Build Files\build.xml

     [echo] Continuous Integration Build
     [echo] DeployAndCheckOnly

     [echo] Deploy Code CheckOnly in Org with username: myname@mydomain.com.qa
[sf:deploy] Request for a deploy submitted successfully.
[sf:deploy] Request ID for the current deploy task: 0Af29000000i0kvCAA
[sf:deploy] Waiting for server to finish processing the request...
[sf:deploy] Request Status: Pending
[sf:deploy] Request Status: InProgress
[sf:deploy] Request Status: InProgress
[sf:deploy] Request Status: Failed

C:\Program Files (x86)\Jenkins\Slaesforce Build Files\build.xml:8: The following error occurred while executing this line:
C:\Program Files (x86)\Jenkins\Slaesforce Build Files\build.xml:12: Failed to process the request successfully. Cause(UNKNOWN_EXCEPTION): REQUEST_RUNNING_TOO_LONG: Your request was running for too long, and has been stopped.

Total time: 1 minute 39 seconds
Build step 'Invoke Ant' marked build as failure
Finished: FAILURE

With a total run time of 1.5 minutes, of which only a fraction of that was "InProgress" I am not sure what could be running too long. I also do not know how I can troubleshoot this issue further. Anyone have any ideas?

Best Answer

Based on the discussion in the comments...

The problem appears to be with how the package contents was being passed to Salesforce. That is, it deployed when directly passed to the Metadata API via workbench as a flat structure, but was failing when the folder structure was included in the zip file.

As per the answer to Metadata Deploy - Package.xml Failure, the deployRoot folder structure needs to be:

+ src
|-- package.xml
  +-- classes
    |-- MyCustomWrapper.cls
    |-- MyCustomWrapper.cls-meta.xml

Try updating your sf:deploy in the build.xml with attributes for:

  • pollWaitMillis="10000"

    The number of milliseconds to wait between polls for retrieve/deploy results. The default value is 10000 milliseconds (ten seconds). For long-running processes, increase this number to reduce the total number of polling requests, which count against your daily API limits.

  • maxPoll="200"

    The number of polling attempts to be performed before aborting. The default value is 200. When combined with the default value of pollWaitMillis (10000), this means the Force.com Migration Tool will give the server process a total of 2,000 seconds (33 minutes) to complete before timing out. The total time is computed as 200 poll attempts, waiting 10 seconds between each.

This will increase the timeout duration.