We're attempting to do upserts to Salesforce from a Lawson (Oracle) database, using Jitterbit. We are using the Oracle [JDBC] driver on the default port. We have the Jitterbit Agent running on Windows Server 2008 on a machine which should be able to connect to the Lawson database. However, when we try to initiate a connection to the Oracle database from within Jitterbit Studio, we're refused with:
Listener refused the connection with the following error:
ORA-12504, TNS:listener was not given the SID in CONNECT_DATA
The question I'm hoping someone can help with is – what exactly is the listener lacking the SID for?
Stack trace, in case it's helpful:
Details: oracle.net.ns.NetException - Listener refused the connection with the following error:
ORA-12504, TNS:listener was not given the SID in CONNECT_DATA
at org.jitterbit.integration.client.ui.interchange.locatable.actions.TestConnectionResultDisplayer.showResult(TestConnectionResultDisplayer.java:62)
at org.jitterbit.integration.client.ui.interchange.locatable.actions.TestConnectionJob.runImpl(TestConnectionJob.java:55)
at org.jitterbit.application.ui.job.UiJob$2.run(UiJob.java:509)
at org.jitterbit.application.worker.DefaultApplicationWorker$RunnableWrapper.run(DefaultApplicationWorker.java:105)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
Best Answer
For anyone that stumbles across this, the issue was resolved by constructing a connection string manually - although Jitterbit constructs one behind the scenes based on the parameters provided (driver, server name, service name), the support page notes:
To create a connection string, you expand the Options section (on the form where you supply the database parameters) and check "Construct connection string manually". The string we used took the form: