[SalesForce] Journey Builder -Decision Split

I have created a journey on the basis of the Opportunity Stage. I am using a Decision Split flow control in the Jorurney. For Example the Contact enters the journey if the Opportunity Stage changes to "No Decision"

I defined 2 paths in decision split:

  1. if Stage changes after creating time it should Exit the journey.
  2. or else Remainder Path– send another email to contact.

But the Journey Contact always goes to the Remainder path even if the stage has changed.

Screenshot of decision split

Best Answer

You are probably using Event Data as opposed to Contact Data.

Evaluating against event data preserve the state of the contact when it enterered the journy, while Contact Data checks for changes in attributes.

Changing this should sort it out.

http://help.marketingcloud.com/en/documentation/journey_builder/using_event_data/

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