[SalesForce] Knowledge Articles in Napili template

As per the message make sure you have at least one article and you are able to view that article .

Once you are viewing the article then switch back to the builder lightning page editor .

Follow the below steps

1.Make sure your profile has access to the article type

2.Make sure the Topic is enabled for article type

3.Publish an article by allowing necessary channels and data category

4.Assign Topic to Knowledge article via Article management Tab

5.View the article using branding editor menu

6.Switch back to the editor

This is quite obvious that user won't get access to Article, until unless it is published for user's channel.

For public community users, you will have to publish the second article for PKB (Public Knowledge Base) channel.

Regarding the link, you can customise the search component to control your search behaviour for other standard and custom objects, but Article sharing and permissions are designed in more controlled manner and are managed by Salesforce.

For example, you can control following operations for articles in your customised search component:

• Display only specific type of article types
• Display only 2 records out of available 5 records, based on certain conditions

However article sharing with user will be controlled by Channels and Data category access.

A possible workaround to search Articles with Guest user profile:

• Implement a custom object to store Article Title, Summary, URL and ID and keep it in sync with Knowledge Articles, even they are not published for Public Knowledge base
• Grant access to Guest user to this custom object. So even an article is not accessible, he would be able query the title
• If the user selects the article, navigate to login page or article URL