i want to implement round robin for lead assignment but it should only work based on a lead source value . only should run when lead source is equal to facebook .
can any one suggest me what would be the best approach to do this ?
i want to implement round robin for lead assignment but it should only work based on a lead source value . only should run when lead source is equal to facebook .
can any one suggest me what would be the best approach to do this ?
Best Answer
You can implement standard round robin assignment, as prescribed by Salesforce here: https://help.salesforce.com/apex/HTViewSolution?id=000004000
But make sure that in the formula field called "Round_Robin_ID" you include a filter for the Lead source.