[SalesForce] Lead status visibility

Currently Lead status have 5 options for the picklist ( qualified, unqualified, converted, disqualified, junk)

How to make the specific users or page layout can see only 3 options for the picklist (qualified, disqualified, junk), the other 2 are just hidden or not visible?

Anyone have any idea?

Best Answer

You can use different record type for this purpose. Configure Lead Status picklist values for each record type. Use different page layouts for different record type. You can associate several record types with a profile.


Create record type

Edit picklist values for record type

Assign record type for profiles

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