I have Customer Service template community with Stella theme. We use Partner Community License.
I want to display notifications in a compact header and selected the checkbox, but it is not displayed.
When I investigate DOM, notification element is empty, even if there is a Direct Message sent to the current user.
The logged-in user is System Admin, but the notification bell should be visible in Community Builder when activating it.
If I send the message via community it is visible in internal salesforce notifications.
I created a test Customer Account Portal community with Citizen theme in Developer Edition and there it is working just fine (Customer Community License).
Could this be related to the theme I chose (Stella)?
Best Answer
I created SFDC Support Case and they have enabled "Notifications in Communities" permission in my Org. So, that was some internal permissions on SFDC side.