I'm testing out Chatter Communities in a dev org. The org previously had Customer Portal enabled.
According to this (page 5) http://help.salesforce.com/help/doc/en/salesforce_portal_to_community_migration_cheatsheet.pdf
I should have a Customer Community and Partner Community license options.
If I go to a Contact and select Manage External User – > Enable Customer User it takes me to the New User page where my license options are :
- Authenticated Website
- High Volume Customer Portal
- Customer Portal Managed Custom
- Customer Portal Managed Standard
I don't see any options for Customer Community or Partner Community. I then added Authenticated Website Profile to my Community and now if I select that it does generate a Community user (per the registration email, includes link with slug instead of temp. password). Though once a password is created in the Community this user can access both.
Is anyone else experiencing this? Do I need to do something else to see the Customer Community and Partner Community license options for new users?
Best Answer
Phil, I have also begun to work on setting up a community in our org recently. I guess you need to buy these licenses in order to be able to see them in your org.
So if you have a Customer Community, the "Customer Community" license is the "Community" version of a High volume Customer Portal license.
From the License types docs: http://na11.salesforce.com/help/doc/en/users_understanding_license_types.htm
So based on this, you can create a user with the following licenses and should be able to access Communities.