I am trying to login as other users in production org using Login action link in Manager Users –> Users page. But i did not find the link except the Edit action link but in sandbox. How to login as other users and verify the functionality and features and simulate to see how it behaves? Is there any other alternate way to do that? Why the login link missing in Production org? Any suggestions please. Please note i logged in system administrator.
Below Screen shot shows Login link in sandbox org.
Thanks,
Best Answer
The Login as User feature is turned on by default in Sandboxes but you need to contact SalesForce to get it turned on in other orgs.
Reference