[SalesForce] Searching for Salesforce Report in ExactTarget

I have created 2 reports in Salesforce that I want to be able to use for e-mails in ExactTarget. Admin users can search in ExactTarget and the reports return, other users it is not working. The reports are in the Unfiled Public Reports folder. The user can see and run the reports in Salesforce – they just cannot search for the reports in ExactTarget and get them to show up.

Best Answer

For a user to be able to retrieve reports from the Send screen, they must be stored in any custom Salesforce folder and the sender must have access to that folder. The package does not support retrieving reports from any of the standard out of the box Salesforce folders. If you are using the scope by user option for your user configuration your users can also see their Personal Custom Folders.

For full documentation of v5 please visit our help section at:

http://help.exacttarget.com/en/documentation/integrated_products__crm_and_web_analytic_solutions/exacttarget_salesforce_integration_v5/

Or for a video walk thru of the functionality please visit:

http://help.exacttarget.com/en/documentation/integrated_products__crm_and_web_analytic_solutions/exacttarget_salesforce_integration_v5/

Thanks!

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