I'm having trouble with HTML paste emails in the content builder.
I have an email template in the form of an index.html file.
It came along with a bunch of images in an images folder.
When I open the index.html in Chrome it opens propely rendering all the images.
I copied the HTML code from index.html and pasted into a Create > Email Template > Paste HTML and then uploaded the images to images folder at: Content Builder / my images / Viacom / Template01_Viacom-EditorialGreenApri-8-2019/ 77E / images
Marketing Cloud assigned a URL to every image uploaded as usual.
I tried replacing image file name in the index.html template under the src="image_name" attribute to the corresponding URL assigned by Content Builder, but the images still don't render after I save the HTML paste template.
What am I doing wrong?
Best Answer
You need to replace the src="image_name" value with the image URL generated by Salesforce Marketing Cloud.
After uploading an image to Content Builder, you can find the image URL by clicking on the image to view more details. See below:
You can read more here: Insert Content Builder Image in HTML Paste Email