Tracking data not sent back to sales cloud from Journey Builder Using Sales and Service Cloud events and activities. My journey starts whenever campaign member is updated, I get mails but the tracking data for this mail is not available.
I have latest version of connector installed.
Where is this tracking data available in sales cloud?
Can any one help me with some inputs?
Best Answer
Tracking data would be available as Individual Email results and individual Link details in Salesforce. Check the below if the tracking data is not visible: