[SalesForce] Triggered Send API not sending emails

I am trying to send an email via Triggered Send Object SOAP API. The API returns a success message "Created TriggeredSend" and everything appears to be OK as displayed in the reports (emails sent) but so far I haven't actually received any email. I tried different email addresses as receipients however none of the emails have been received (I checked the spam folders too). Can anyone tell what could be wrong? I am trying out the samples from the starter kit PHP APIstarterKit-V1.

Thanks in advance

Best Answer

Hey a shot in the dark here. If you are doing this in your sandbox, your org's Email Deliverability may be set to a restrictive setting: No access, or System email only.

To check this go to Setup | Email Administration | Deliverability and check the Access level drop-down-menu.

I have run into problems when testing code involving Apex's send email capability. Unfortunately I am unsure how ExactTarget integrates with these settings.

[See the docs on Configuring Deliverability Settings for more details http://help.salesforce.com/apex/HTViewHelpDoc?id=emailadmin_deliverability.htm]

Related Topic