[SalesForce] Trouble after Resetting Password and Security Token

I reset my password, and then my security token.

But my Mule connector won't connect, and "Force.com Explorer (Beta)" says Login failed: INVALID_LOGIN: Invalid username, password, security token; or user locked out.

I know that for Explorer it's password + token, I did that carefully. And carefully changed the connector's settings.

Things I've tried:

  • Logged out and logged back in to the main website with the new password.
  • Tried the Reset Security Token again
  • Waited a while (20 mins) after the email to give SF a chance to update its caches or whatever
  • Fully exited Explorer and went back in
  • The account isn't locked, I'm able to login
  • Tried not to test too many times in a row, so as to not lock the account
  • I'm typing the password carefully and pasting the token, no extra spaces, etc.

Is there some known issue with password or token resets? Some magic length of time?

Best Answer

If your token gets reset often you can also whitelist your IP by going to

Security Controls -> Session Managment and get your IP ->Then go to Network Access and Add your IP in there`

It gets annoying when your trying to manage your security keys with Force.com explorer, and a IDE esp it changes often..

This will also help you.

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