[SalesForce] Unable to see App Launcher navigation item or App Launcher inside App Launcher Lightning App

When users log into Salesforce, I want their default App to display the App Launcher.

To try and achieve this, I have created an Lightning App called Company Name

And I've added the App Launcher navigation item (see below), so that, by default, users are greeted with the App Launcher when they first login.

App Launcher navigation item selected

And I have created a Permission Set with the Use Identity Features permission enabled, and added everyone to the permission set.

Yet, when I open the App called Company Name, I cannot see the Apps and there are no navigation tabs in the main menu:

enter image description here

I would like to see the App Launcher displayed as a page.

Questions

  1. What am I doing wrong?
  2. How do I fix it?

Best Answer

I had to raise a case with Salesforce the their Feature Activations Team has to enable something to make this work.

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