This strange tea

There is an ISO standard for tea preparation.

To quote the summary:

• The pot should be white porcelain or glazed earthenware and have a partly serrated edge. It should have a lid that fits loosely inside the pot.
• If a large pot is used, it should hold a maximum of 310 ml (±8 ml) and must weigh 200 g (±10 g).
• If a small pot is used, it should hold a maximum of 150 ml (±4 ml) and must weigh 118 g (±10 g).
• 2 grams of tea (measured to ±2% accuracy) per 100 ml boiling water is placed into the pot.
• Freshly boiling water is poured into the pot to within 4-6 mm of the brim. Allow 20 seconds for water to cool.
• The water should be similar to the drinking water where the tea will be consumed
• Brewing time is six minutes.
• The brewed tea is then poured into a white porcelain or glazed earthenware bowl.
• If a large bowl is used, it must have a capacity of 380 ml and weigh 200 g (±20 g)
• If a small bowl is used, it must have a capacity of 200 ml and weigh 105 g (±20 g)
• If the test involves milk, then it can be added before or after pouring the infused tea.
• Milk added after the pouring of tea is best tasted when the liquid is between 65 - 80 °C.
• 5 ml of milk for the large bowl, or 2.5 ml for the small bowl, is used.

Your question seems to assume that the sour flavor is not how it's supposed to be. But that may simply be how the tea you've bought always tastes. If it's really sour, maybe it's just not a good tea; it could also be that you simply don't prefer this kind of tea. You could try to cover it up with a bit of sugar. But failing that, I think this is just not the tea for you. There are tons and tons of fruit-flavored teas out there, so I'm sure you can find some different ones to try.