Electrical – GFCI won’t reset, charges neutral when wired up

bathroomelectricalgfciwiring

I have a single GFCI outlet on it's own circuit in a bathroom. When the breaker is on and outlet isn't wired, the hot has current (using a probe tester) and neutral and ground do not. When I hook up the GFCI and turn the breaker on, the hot and neutral have current, ground does not, but the GFCI won't reset and power devices plugged into it. I have tried 4 different GFCI outlets and know that at least two of them are functional as they work when hooked up to other wiring. There is nothing else on this circuit, and I don't have any idea what might be causing this. Please help!

Best Answer

In your case the neutral wire is broken.

It is rather unusual for wires to break by themselves, so most likely the problem is at a termination. We can exclude this location, that leaves the service panel.

The neutral wire isn't becoming magically energized when you connect a GFCI to it. The GFCI uses some electricity for its own functions and returns it to the neutral wire. With the neutral broken there is nowhere for that voltage to go, so it stays on the neutral wire, lifting it to 120 volts. The same thing would happen if you used a regular receptacle and a night light.

No receptacle will work at this location until you fix the neutral.