Why am I getting this ice in the bottom of the inside back of the refrigerator (not freezer) section of my Whirlpool WRS970CIDH side-by-side? It's only a little over a year old.
When I read online, the primary reason for this is that the doors aren't closed properly, they feel like they close correctly. I did wonder about these little Styrofoam pieces, they seem to be pretty well attached like they're supposed to be there:
Best Answer
Those foam blocks look like shipping blocks to me, not normally left in place. Once defrosted will this happen again? There are a few possibilities, a fan that circulates the air failing is one possibility and a second is a defrost timer failure can also cause this. I would check and see if the fridge is still under warranty. But if those foam blocks are close to the door I would remove them they are not a sanitary kind of item if the doors are held open even slightly it will freeze up and the defrost timer probably could not keep up with the frost buildup.